Every company struggles to scale up support operations, but delivery service companies take real-time support requirements to the next level. When someone is waiting for their food, or a restaurant has a problem with their system, your support team needs to respond in real time and work fast to get everything moving and food delivered on time which requires reducing manual tasks per order.
Whether your support team uses Zendesk, Salesforce, Fresh or any other system, the typical support workflow software solutions can only help you scale so much. Your customers reach out across multiple channels and your reps need to work across multiple systems. And while you can automate some steps, there’s no tech in the world that can replace the human expertise and judgment needed to solve many of the issues.
FlowEQ makes your support workflows 10x faster with software that orchestrates data and actions behind scenes, gives you interactive decision trees that are easy to update and deploy, and guides your reps through error-proof workflows. FlowEQ embeds within your current systems, makes it easy to automate steps when you’re ready, and accelerates employees through the tasks that require their judgement or expertise – faster.
Our customer service agents now troubleshoot issues 20x faster thanks to FlowEQ decision trees integrated right into our CRM screens."
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FlowEQ’s support workflow software helps support teams get through issues faster while ensuring SOPs are followed correctly every time – saving your company millions of dollars every year.
FlowEQ orchestrates data and automates steps behind the scenes while accelerating your employees through error-proof workflows. The FlowEQ Process Acceleration Platform is a no-code workflow automation software solution that helps you build great workflows, ensure high-stake processes are followed every time, and measure and drive insights for constant improvement.
FlowEQ orchestrates data and automates steps behind the scenes while accelerating your employees through error-proof workflows. The FlowEQ Process Acceleration Platform is a no-code workflow automation software solution that helps you build great workflows, ensure high-stake processes are followed every time, and constantly improve your workflows.
No need to train users on a new system. With FlowEQ you simply design and embed Smart Flows into your current CRM system. Your teams work within the systems they already know while FlowEQ automates steps behind the scenes.
